Update (December 11th 2015): Today Microsoft released a hotfix for the Self Service Portal, the hotfix (KB3124091) can be downloaded from Microsoft Download here. The corresponding KB article at time of writing isn’t available yet. I did an installation in my lab environment though and the most annoying issues are solved Please read the full…
Category: Service Manager
Installing the Service Manager Self Service Portal (SSP) on Windows Server 2012 R2
When Microsoft released System Center 2012 R2 Service Manager in October 2013, I was quite suprised that the server the webparts for the Self Service Portal only were supported on SharePoint 2010. At that time, installing SharePoint 2010 was only supported on Windows Server 2008 R2. Luckely somewhere around May 2014 Microsoft released Service Pack…
SCSM 2012: Failed to execute Submit Operation, event id 26319
At a customer of mine a issue with Incident Requests in System Center 2012 R2 Service Manager was reported. Some users reported that they received the error:”Failed to execute Submit operation. Fix the reported error before… – The user <domain>\<accountname> does not have sufficient permission to perform the operation. Full error in the console was:
Implementing RBAC in System Center 2012 R2 Service Manager
This blogpost will detail my experiences and insights gained from implementing Role Based Access Control (RBAC) in a System Center 2012 R2 Service Manager environment. Overview: After installing Service Manager a couple of so called User Roles are created: Report User End User Read-Only Operator Activity Implementer Change Initiator Incident Resolver Problem Analyst Change Manager…